Im having problems restoring my Mac to original settings

What to do before you sell, give away, or trade in your Mac - Apple Support

Jacquelinep45 Said:

"Im having problems restoring my Mac to original settings: I trying to restore my Mac to the original setting"

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Reinstalling your Mac Anew:

A. Try Booting One Through One of the Following.

• Recovery Mode - Apple Support
• Internet Recovery Mode - Apple Support
• Bootable macOS USB Installer - Apple Support

Note: You may need to perform this twice.

No success?

B. Your Hard Drive May be Failing...

Run First Aid in Recovery Mode:

Check the status of your internal hard drive. See if it needs to be replaced. To check, run First Aid In Recovery Mode.

1. Boot: into Recovery Mode (Intel or Silicon)
2. Go in to: Disk Utilities
3. Select: the hard drive
4. Click: First Aid

To erase your Mac to original settings, are you using the following instructions? Erase your Mac - Apple Support