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Phone number being used by an account that isn't me

I am trying to add a second phone number to my Apple ID and it says it is connected to another account. How do I find out what account it is attached to? It is a number we have had since 1990 as it use to be our land line number. Thanks!

iPad Pro, 12.9-inch, 6th Gen, Wi-Fi

Posted on Mar 2, 2023 6:45 PM

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Question marked as Top-ranking reply

Posted on Mar 3, 2023 4:29 AM

I would ask Apple about that. I would be very surprised if one couldn't have a number associated with more than one account. Some families still share a telephone number.


Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support



1 reply
Question marked as Top-ranking reply

Mar 3, 2023 4:29 AM in response to kridar

I would ask Apple about that. I would be very surprised if one couldn't have a number associated with more than one account. Some families still share a telephone number.


Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support



Phone number being used by an account that isn't me

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