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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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My AirPods won’t work they say there connected but they still won’t connect

How do I get my AirPods to connect to my phone even tho they say they aren’t connecting how can I fix that

Posted on Mar 2, 2023 7:45 PM

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Question marked as Top-ranking reply

Posted on Mar 2, 2023 7:56 PM

Try resetting the AirPods:

How to reset your AirPods and AirPods Pro - Apple Support


2 replies

Mar 2, 2023 8:04 PM in response to yareli246

yareli246 Said:

"My AirPods won’t work they say there connected but they still won’t connect"

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Troubleshooting AirPods Connectivity:

A Few Thoughts to Try:

A. Visit Apple Support links:




B. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


C. Also, Clear Out Earwax:

How to Clean your AirPods and EarPods - Apple Support

My AirPods won’t work they say there connected but they still won’t connect

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