My AirPods won’t work they say there connected but they still won’t connect

Try resetting the AirPods:

How to reset your AirPods and AirPods Pro - Apple Support

yareli246 Said:

"My AirPods won’t work they say there connected but they still won’t connect"

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Troubleshooting AirPods Connectivity:

A Few Thoughts to Try:

A. Visit Apple Support links:

• If your Left or Right AirPod isn't Working - Apple Support

• If your AirPods Won't Connect – Apple Support

• Connect and Use your AirPods and AirPods Pro – Apple Support

B. Verify the Balance:

1. Go to: Settings
2. Tap: General
3. Tap: Accessibility
4. Scroll Down: to Hearing
5. Adjust: the audio volume balance

C. Also, Clear Out Earwax:

How to Clean your AirPods and EarPods - Apple Support