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iPhone unread message count is missing (suddenly)

Given this mysterious disappearance of my “ding” when message arrives nor does it show count of unread messages.

I’ve read all solutions in this forum and complied with all advice. Please help.

iPhone X

Posted on Mar 3, 2023 2:01 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 3, 2023 3:07 AM

If you have Do Not Disturb or another Focus profile activated, try disabling it. 


You can do this in the Control Center. Pull the Control Center down from the top right corner. Find the Focus Button, just below Screen Rotate Lock and Screen Mirror, tap and deactivate the active profile.


If Do Not Disturb or another Focus profile activates automatically, then a Schedule is active. 


To disable or delete this schedule, go to:


SettingsFocusSelect Profile → find SET A SCHEDULE → Tap into the time → tap Delete Schedule or just deactivate.



You can read more about how to use Focus here:

Use Focus on your iPhone or iPad - Apple Support

3 replies
Question marked as Top-ranking reply

Mar 3, 2023 3:07 AM in response to BlazerBob

If you have Do Not Disturb or another Focus profile activated, try disabling it. 


You can do this in the Control Center. Pull the Control Center down from the top right corner. Find the Focus Button, just below Screen Rotate Lock and Screen Mirror, tap and deactivate the active profile.


If Do Not Disturb or another Focus profile activates automatically, then a Schedule is active. 


To disable or delete this schedule, go to:


SettingsFocusSelect Profile → find SET A SCHEDULE → Tap into the time → tap Delete Schedule or just deactivate.



You can read more about how to use Focus here:

Use Focus on your iPhone or iPad - Apple Support

iPhone unread message count is missing (suddenly)

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