My iCloud data is not syncing
Hi, iCloud data is not syncing. It's been going on for days. I have an iCloud+ plan, about 1.8 TB of free space.
[Edited by Moderator]
iMac 21.5″, macOS 13.1
User profile for user:
Brittany1416
User level:
Community Specialist
Hello mklug67,
Please check out the information in the following link to ensure the correct process is being used to add your Desktop and Documents files to iCloud Drive, and that all requirements have been met, so we can make sure there's no issue there: Add your Desktop and Documents files to iCloud Drive
When you store your Desktop and Documents folder in iCloud Drive, you can access files from your Mac on all your devices. That means you can start a document on your Desktop, then work on it later from your iPhone, iPad, or iPod touch and on iCloud.com. Everything automatically stays up to date everywhere.
Before you begin, just make sure that you set up iCloud on your iPhone, iPad, or iPod touch and that you set up iCloud on your Mac.
Turn on Desktop and Documents
Turn on Desktop and Documents on every Mac that you want to use with iCloud Drive.
1. From your Mac, choose Apple menu > System Settings. In macOS Monterey or earlier, choose Apple menu > System Preferences.
2. Click Apple ID, then click iCloud.
3. Make sure that iCloud Drive is turned on.
4. Next to iCloud Drive, click Options.
5. Choose Desktop & Documents Folders.
6. Click Done.
If you want to store your files in iCloud Drive and another cloud storage service, you can keep copies of your files in both, but you can't keep folders from a third-party cloud service in iCloud Drive. You can keep your other cloud service folders in a different place on your Mac, like the home folder.
If you already use a feature from another cloud provider that syncs or manages your Desktop and Documents folders, you need to turn it off to use Desktop and Documents.
If you need additional assistance, please contact Apple Support for help. You may be able to reach them here: Contact Apple Support
Thanks!
