Why is my Apple ID account disabled?

It is usually a billing-related issue. This is primarily a user-to-user support forum; other Apple users like you. You will need to contact Apple Support. The following Apple Support article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Hello,

I see you apparently have a disabled account, but have not provided the exact error message which would indicate a specific solution. The support article If your Apple ID is locked or disabled - Apple Support has solutions for two frequently encountered reasons for an account to be disabled/locked:

● If the message says "your account has been 'disabled in the App Store and iTunes Store" or "locked" then you must contact Apple; you cannot resolve this yourself. Apple provides a link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .

● If your account has been disabled for security reasons the solution is to reset your password as outlined in this document: If you forgot your Apple ID password - Apple Support

If you are unsuccessful you may need to request account recovery as outlined in this document How to use account recovery when you can’t reset your Apple ID password - Apple Support , or additional assistance from Apple Security: Contact Apple for help with Apple ID account security - Apple Support

If it's another reason then post here with details.

A disabled account typically happens for payment or security issues.

You didn’t specify which message, so here are the available options:

—Option 1–

When "If your Apple ID is locked or disabled" message appears, then there is an issue with your password authentication.

Click Here for step-by-step instructions.

—Option 2—

When "your account has been disabled in the App Store and iTunes," there is an issue with the payment method.

In this case, I recommend contacting Apple Support for help from an Apple advisor.

—Select the option that you need—

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