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Unable to sign in MacBook Pro

Cannot key in full password on MacBook Pro and now keying in uppercase even though caps lock not on

Posted on Mar 3, 2023 12:37 PM

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Question marked as Best reply

Posted on Mar 3, 2023 1:13 PM

Elija8 wrote:

Cannot key in full password on MacBook Pro and now keying in uppercase even though caps lock not on


Sounds like a hardware issue....



You can try plugging in an external keyboard and compare your results.



for software issue—

Intel Macs w/ T2 chip—


Reset  SMC:   Reset the SMC of your Mac - Apple Support  Choose the appropriate method.

Reset NVRAM Reset NVRAM on your Mac - Apple Support


1 reply
Question marked as Best reply

Mar 3, 2023 1:13 PM in response to Elija8

Elija8 wrote:

Cannot key in full password on MacBook Pro and now keying in uppercase even though caps lock not on


Sounds like a hardware issue....



You can try plugging in an external keyboard and compare your results.



for software issue—

Intel Macs w/ T2 chip—


Reset  SMC:   Reset the SMC of your Mac - Apple Support  Choose the appropriate method.

Reset NVRAM Reset NVRAM on your Mac - Apple Support


Unable to sign in MacBook Pro

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