Hi all trying to add a new payment method and delete old one have entered new details but still can’t delete old. Tells me I have to have at least one payment method on file which I have

Hi all trying to add a new payment method and delete old one have entered new details but still can’t delete old. Tells me I have to have at least one payment method on file which I have

iPad, iPadOS 16

Posted on Mar 3, 2023 12:33 PM

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Question marked as Top-ranking reply

Posted on Mar 3, 2023 12:39 PM

1Derek wrote:

Hi all trying to add a new payment method and delete old one have entered new details but still can’t delete old. Tells me I have to have at least one payment method on file which I have

That means you have a subscription tied to the credit card, If you want to cancel a subscription from Apple - Apple Support


View the subscription, then update the credit for that, then go back, delete the old credit card and add new credit card.

3 replies
Question marked as Top-ranking reply

Mar 3, 2023 12:39 PM in response to 1Derek

1Derek wrote:

Hi all trying to add a new payment method and delete old one have entered new details but still can’t delete old. Tells me I have to have at least one payment method on file which I have

That means you have a subscription tied to the credit card, If you want to cancel a subscription from Apple - Apple Support


View the subscription, then update the credit for that, then go back, delete the old credit card and add new credit card.

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Hi all trying to add a new payment method and delete old one have entered new details but still can’t delete old. Tells me I have to have at least one payment method on file which I have

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