My iPad has a black screen
my iPad doest want to work it start 3 days I did a restart but it just show the apple sign and then it go a way and it turn black to black screen.
[Re-Titled by Moderator]
iPad Pro, 12.9-inch, 6th Gen, Wi-Fi
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User profile for user:
K_Faith
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Community Specialist
Hello joelito5508,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with turning on your iPad. Try the steps here to see if they resolve the issue: If your iPad won't turn on or is frozen - Apple Support
"If your screen is black or frozen
Follow the steps for your device.
On your iPad without a Home button
- Press and quickly release the volume button closest to the top button.
- Press and quickly release the volume button farthest from the top button.
- Press and hold the top button until the device begins to restart.
- If your iPad doesn't turn on, follow these steps to check your hardware and charge your device. You might need to charge for up to an hour.
- If your iPad still doesn't turn on, contact Apple Support.
On your iPad with a Home button
- Press and hold both the Home button and the top button until you see the Apple logo.
- If your iPad doesn't turn on, follow these steps to check your hardware and charge your device. You might need to charge for up to an hour.
- If your iPad still doesn't turn on, contact Apple Support.
If your iPad turns on but gets stuck during startup
If you see the Apple logo or a red or blue screen during startup, try these steps:
- Connect your iPad to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
- Locate your device on your computer.
- While your device is connected, follow the steps for your device:
- On your iPad without a Home button: Press and quickly release the volume button closest to the top button. Press and quickly release the volume button farthest from the top button. Press and hold the top button until your device begins to restart. Keep holding the top button.
- On your iPad with a Home button: Press and hold both the Home button and the top button.
- Keep holding the button (or buttons) until you see the recovery mode screen.
- When you get the option to restore or update, choose Update.
- Your computer will download the software for your device. If it takes more than 15 minutes, your iPad will exit recovery mode, and you'll need to repeat steps 2-4.
If you need more help
Contact Apple Support to set up service."
We hope this helps.
Cheers!