An alert says Face ID has been disabled

avalafever20 wrote:

how do i fix this

If Face ID is (still) not working, make an appointment for a repair:

https://getsupport.apple.com/?caller=kbase&SG=SG003&category_id=SC0999&symptom_id=23303

This is generally a hardware issue. You might be able to fix it by updating the unit from a computer or the Software Update function in Settings; if not, contact Apple Support.

(235721)

avalafever ~ What model of iPhone is it?...

Settings > General > About > Model Name

And what version of iOS is it running?...

Settings > General > About > Software Version

õ¿õ¬