Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch update

I have received a renewed Apple Watch and when taken out of box and trying to set it up, it tells me the Watch needs an update. How do you update it when you cannot get it set up?

Posted on Mar 4, 2023 8:15 AM

Reply
Question marked as Best reply

Posted on Mar 4, 2023 11:20 AM

When you powered the watch on and placed it near your iPhone, what screen came up? It should have opened to a screen asking you to start the process of pairing on your iPhone. It's hard to know what you got with a refurbished watch from Amazon.


See if this helps you --> Set up and pair your Apple Watch with iPhone - Apple Support (CA)


7 replies
Question marked as Best reply

Mar 4, 2023 11:20 AM in response to Dawson1465

When you powered the watch on and placed it near your iPhone, what screen came up? It should have opened to a screen asking you to start the process of pairing on your iPhone. It's hard to know what you got with a refurbished watch from Amazon.


See if this helps you --> Set up and pair your Apple Watch with iPhone - Apple Support (CA)


Apple Watch update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.