Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Incoming calls

Not only is my phone not ringing, but all incoming calls are going straight to voicemail.🤔 Anyone?

Posted on Mar 4, 2023 10:45 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 4, 2023 11:02 AM

Check that you are connected to your carrier. If you use eSIM, check if it is active here:

Settings Cellular Turn On This Line must be enabled.


Also check if your calls are forwarded here:

Settings Phone Call Forwarding → this feature must be disabled.


Also check if you have Do Not Disturb activated. You can do this in the Control Center. Pull the Control Center down from the top right corner. Find the Focus Button, just below Screen Rotate Lock and Screen Mirror, tap and deactivate the active profile.

1 reply
Question marked as Top-ranking reply

Mar 4, 2023 11:02 AM in response to Marsplanet

Check that you are connected to your carrier. If you use eSIM, check if it is active here:

Settings Cellular Turn On This Line must be enabled.


Also check if your calls are forwarded here:

Settings Phone Call Forwarding → this feature must be disabled.


Also check if you have Do Not Disturb activated. You can do this in the Control Center. Pull the Control Center down from the top right corner. Find the Focus Button, just below Screen Rotate Lock and Screen Mirror, tap and deactivate the active profile.

Incoming calls

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.