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iPad - When my husband deletes email to trash it bounces back to in box. Have not received any new email in 1 week (He is using outside provider). He does have iCloud account. E-Mail is not on iCloud either. I have checked settings. I don't know how to delete account & set up again.
Thanks in advance
PS I don't have a lot of devices it says, how delete ?
[Re-Titled by Moderator]
Greetings Gayle048,
You mentioned that your husband is using an outside provider. Does that mean he is using a third-party email client and not the Mail app or does that mean this is happening with an account that is not his iCloud account?
Here’s how to remove an email account from an iPad - Add and remove email accounts on iPad
Log out of or remove email accounts
1. Go to Settings > Mail > Accounts.
2. Tap the email account you want to remove, then do one of the following:
• If you’re removing an iCloud email account: Tap iCloud, tap iCloud Mail, then turn off "Use on this iPad”.
• If you’re removing another email account: Turn off Mail.
Note: To remove the email account from all apps on your iPad, tap Delete Account.
Thanks.
Greetings Gayle048,
You mentioned that your husband is using an outside provider. Does that mean he is using a third-party email client and not the Mail app or does that mean this is happening with an account that is not his iCloud account?
Here’s how to remove an email account from an iPad - Add and remove email accounts on iPad
Log out of or remove email accounts
1. Go to Settings > Mail > Accounts.
2. Tap the email account you want to remove, then do one of the following:
• If you’re removing an iCloud email account: Tap iCloud, tap iCloud Mail, then turn off "Use on this iPad”.
• If you’re removing another email account: Turn off Mail.
Note: To remove the email account from all apps on your iPad, tap Delete Account.
Thanks.
Hey Gayle048,
If your husband’s using iCloud Mail with a 3rd party email app, make sure that the account is set up correctly. This article provides the information you’ll need: iCloud Mail server settings for other email client apps - Apple Support
All the best.
3rd party email client. I'll try your suggestions see if that helps. Talking to "3rd party client" they said he had too much mail on server for it to come to ipad. It was nightmare. Best thing to do is delete account and start again. Keep telling him to use iCloud acct. That's all I use but......
Deleted email on iPad bounces back to Inbox
