Why it won’t verify my account

It won’t verify my FaceTime Apple ID account

iPad Pro, iPadOS 16

Posted on Mar 5, 2023 6:00 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 7, 2023 11:06 AM

Hi jevon193,


For help with activating FaceTime with your Apple ID, start by checking your device settings with the information below found in the article here: If you can’t turn on or sign in to iMessage or FaceTime - Apple Support


"Check your device settings

  1. Make sure that you’re connected to a cellular data or Wi-Fi network. 
  2. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
  3. Go to Settings > General > Date & Time and make sure that your time zone is set correctly."


If those settings are correct, continue with the remaining steps in the article. If you're still unable to activate or verify after 24 hours, reach out to Apple Support directly to further assist.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support



Best.

1 reply
Question marked as Top-ranking reply

Mar 7, 2023 11:06 AM in response to jevon193

Hi jevon193,


For help with activating FaceTime with your Apple ID, start by checking your device settings with the information below found in the article here: If you can’t turn on or sign in to iMessage or FaceTime - Apple Support


"Check your device settings

  1. Make sure that you’re connected to a cellular data or Wi-Fi network. 
  2. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
  3. Go to Settings > General > Date & Time and make sure that your time zone is set correctly."


If those settings are correct, continue with the remaining steps in the article. If you're still unable to activate or verify after 24 hours, reach out to Apple Support directly to further assist.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support



Best.

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