4 Replies Latest reply: Feb 5, 2011 8:06 AM by Kwopau
tobylaura Level 1 Level 1 (0 points)
I live in Ohio but travel several times a month to Hong Kong. Facetime worked great while in Ohio to my wife's iPhone. The last time I travelled to HKG, I only put my phone to sleep in airplane mode during the flight, and then woke it up while in HKG to make facetime calls to her over wifi there, and it worked great. I had no mobile provider indicated while in HKG (I guess I need to activate roaming later on).

However, once I turned my phone off and then back on again while in HKG, the Facetime quit working and the facetime option for my wife from "Contacts" was gone. I tried everything, including turning facetime off and then back on again, but all I got was the dreaded "Waiting for activation" note. Once back in the U.S. with a mobile signal and wifi, Facetime worked again. What gives? Is there anyway to turn my phone off overseas and then turn it on again and have facetime work? I've read about the phone needing to send SMS messages yet I've also read it only needs wifi signals (like while on an airplane). I can attest that if it only has wifi signal from STARTUP, while either in Airplane mode or without any mobile coverage at all while overseas, Facetime won't work.

It's like it needs some sort of mobile signal when it powers up to activate Facetime. Any help on getting the phone to stay Facetime-able while overseas on wifi only after a power up? Thanks!

MacBook/iMac 20, Mac OS X (10.5.3)
  • 1. Re: Facetime from Overseas
    tobylaura Level 1 Level 1 (0 points)
    The only way I was able to solve this issue (months later) was to activate overseas roaming with AT&T. Once that happened, and I was able to connect to a local (Hong Kong) phone carrier, the FaceTime was able to activate and operate properly after an iPhone restart. Good luck.
  • 2. Re: Facetime from Overseas
    tobylaura Level 1 Level 1 (0 points)
    The only way to solve this is to have overseas roaming enabled. Facetime will only work after an overseas restart is to have access to a mobile phone carrier.
  • 3. Re: Facetime from Overseas
    sn4p2k Level 4 Level 4 (1,215 points)
    for some reason on an iPhone you need a mobile network to activate facetime so when you turn your phone off and back on it never activates
  • 4. Re: Facetime from Overseas
    Kwopau Level 4 Level 4 (1,725 points)
    sn4p2k wrote:
    for some reason on an iPhone you need a mobile network to activate facetime so when you turn your phone off and back on it never activates


    Not necessarily true, but may be for some. I had my phone in airplane mode while I'm overseas. When it's on airplane mode, and I always turn off my phone during the night. When I turn the phone back on, it does not need mobile network to activate facetime. I was still able to make a facetime call while in airplane mode with wi-fi on.