hi, i have a problem accessing my tiktok. customer support has repeatedly told me that it is linked to my apple id and that i have to sign in using that, but when i do, it creates a new tiktok with another username. i only have 1 apple id. how is this possible? how can i access my original tiktok account?
Hey there piratebabe,
It sounds like you might have used Sign in with Apple when you first set up your account. If that's the case, your email is likely hidden as an additional security feature.
Try accessing this information from Settings > Passwords on your iPhone.
We also recommend checking out the resources below for further clarification on how this works:
What is Sign in with Apple? - Apple Support
How to use Sign in with Apple - Apple Support
What is Hide My Email? - Apple Support
Take care!
Hey there piratebabe,
It sounds like you might have used Sign in with Apple when you first set up your account. If that's the case, your email is likely hidden as an additional security feature.
Try accessing this information from Settings > Passwords on your iPhone.
We also recommend checking out the resources below for further clarification on how this works:
What is Sign in with Apple? - Apple Support
How to use Sign in with Apple - Apple Support
What is Hide My Email? - Apple Support
Take care!
tiktok linked to apple id
