Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Firefox not showing window

So I'm not sure if anyone here has had this problem before but this morning when I logged onto my Mac, I noticed that Firefox refuses to stay open. Specifically, the window wont stay open. It's almost like it minimizes itself but when I click on the icon in the dock, the window appears for only a second and then goes away. When I go into Mission Control, I see Firefox but it's blank (see screenshot).


I'm honestly stumped as I've never come across this before. I've tried the troubleshooting steps found here but I dont see xulstore.json in the specific library folder to delete.


I've restarted my Mac a half dozen times, uninstalled Firefox multiple times and nothing seems to work. I'm at a loss so I'm hoping someone can help me.

Mac mini, macOS 13.2

Posted on Mar 6, 2023 6:00 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 6, 2023 6:24 AM

Wow...


I figured it out...


Apparently if you run the "Freedom" website blocker, it will block certain browsers from working. When I quit the freedom app, Firefox works perfectly.


Nothing to see here. Move along...

Similar questions

4 replies

Mar 6, 2023 6:09 AM in response to jedimasterkyle88

jedimasterkyle88 wrote:

So I'm not sure if anyone here has had this problem before but this morning when I logged onto my Mac, I noticed that Firefox refuses to stay open. Specifically, the window wont stay open. It's almost like it minimizes itself but when I click on the icon in the dock, the window appears for only a second and then goes away. When I go into Mission Control, I see Firefox but it's blank (see screenshot).

I'm honestly stumped as I've never come across this before. I've tried the troubleshooting steps found here but I dont see xulstore.json in the specific library folder to delete.

I've restarted my Mac a half dozen times, uninstalled Firefox multiple times and nothing seems to work. I'm at a loss so I'm hoping someone can help me.
https://discussions.apple.com/content/attachment/0fa17dd9-3a12-4ae9-9f2a-d80a2ba314e2


That looks like some Accessibility feature got turned on...


If you turned on Full Keyboard Access /enabled... See > Settings > Accessibility > Keyboard. Turn it OFF



You can trouble shoot further::


—Try A SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 










Mar 6, 2023 6:28 AM in response to jedimasterkyle88

jedimasterkyle88 wrote:

Wow...

I figured it out...

Apparently if you run the "Freedom" website blocker, it will block certain browsers from working. When I quit the freedom app, Firefox works perfectly.

Nothing to see here. Move along...


thanks for posting the resolve; informative for anyone researching your same issue.


Seems like a real spanner in the works ie a real monkey wrench app that I will avoid at all cost.

Firefox not showing window

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.