Battery
My wife’s I phone shows 1% charged when it has a charge in it of 78%
if I turn phone off it will show 78% charged when I turn it on but after a few minutes it goes back to 1% why
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Then it's time to have that battery replaced (<80%), since in that condition it may have unpredictable behavior.
- Create a full backup of your wife's iPhone before it dies completely.
- Get an estimate for a new battery (tax excluded, work included) here:--> iPhone Battery Repair & Replacement
- Make an appointment (*) and have it replaced at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector.
Regards
Giulio
(*) You can do it:
- Online:--> Genius Bar Reservation and Apple Support Options - Apple;
- Contacting a local Apple Store or AASP among the list provided above;
- Using the "Apple Store" app, available and downloadable from AppStore.