im locked out of my new iphone13 screen

paishance23 wrote:

I have a new iphone 13 device i just purchased from xfinity but ive locked myself out of my screen

If you forgot your iPhone passcode - Apple Support

If you see an iPhone or iPad unavailable message or Security Lockout screen

If you forgot your passcode, you can use your Apple ID and password to erase and reset your device without a computer.

Before you reset your device

• You need to have a device that's using iOS 15.2 or iPadOS 15.2 or later.
• Your iPhone, iPad, or iPod touch needs to be connected to a cellular or Wi-Fi network.*
• You'll need your Apple ID and password that you used to set up your device.

* If you restart your device when you see "Security Lockout" on the Lock Screen, you won't be able to reconnect to a Wi-Fi network until your device is unlocked. Cellular devices will reconnect to a cellular network if you have active service.

If you enter the wrong passcode on your iPhone Lock Screen too many times, an alert lets you know that your iPhone is disabled. (Learn what to do if you see "[Device] unavailable" or "Security Lockout" on your iPhone or iPad.)