You can make a difference in the Apple Support Community!
When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
iPadOS 18 is now available
Explore new ways to work with Apple Pencil, discover new experiences in apps, and customize iPad even further. Learn more >
Explore new ways to work with Apple Pencil, discover new experiences in apps, and customize iPad even further. Learn more >
My sister in law’s iPad is missing the app store app. As a result she is unable to access or reload a number of apps that have developed problems. For example she is unable to access her facebook account even though I can see it from all my devices. She bas had issued with other apps as well including apple mail and banking apps.
How can she get the app store back
iPad Pro, 12.9-inch, 6th Gen, Wi-Fi
The App Store is a default App that cannot be removed - but can be hidden.
If you can’t locate the App, try using the built-in Search tool. Simply swipe downwards on any empty area of any Home Screen to expose the Search dialogue; just type “App Store” and a direct link to the App should appear.
Alternatively, if you have iPadOS15 or iPadOS16 installed, use the App Library to find the App Store. From any Home Screen, swipe the Home Screen pages to the left; the last page is the App Library - where you will find automatically grouped Apps - and another method to search for installed Apps.
The App Store is a default App that cannot be removed - but can be hidden.
If you can’t locate the App, try using the built-in Search tool. Simply swipe downwards on any empty area of any Home Screen to expose the Search dialogue; just type “App Store” and a direct link to the App should appear.
Alternatively, if you have iPadOS15 or iPadOS16 installed, use the App Library to find the App Store. From any Home Screen, swipe the Home Screen pages to the left; the last page is the App Library - where you will find automatically grouped Apps - and another method to search for installed Apps.
App Store Missing
