iPhone 14 pro max- Face ID unlock purple animation not coming

Suddenly I am not seeing purple cloud animation for Face ID unlock.

Face ID getting unlock but I need to manually swipe up to land home page.

started using phone 2 weeks back only.

why this issue arise?

is this the known issue,software issue or hardware issue?

Posted on Mar 6, 2023 10:32 AM

Reply
12 replies

Mar 8, 2023 7:08 AM in response to vibhuti48

Hi vibhuti48,


The process that you describe appears to be the normal and expected way to unlock your device using Face ID. The steps outlined per Use Face ID on your iPhone or iPad Pro are:


"Unlock your iPhone or iPad with Face ID

  1.  Raise to wake or tap to wake your iPhone or iPad.
  2. Swipe up from the bottom of the Lock screen.
  3. If you're using an iPhone, hold it in portrait orientation, then glance at it."


Regards.




Mar 9, 2023 6:58 AM in response to vibhuti48

Hey there vibhuti48, 


You may need to tell us more about what you are expecting to see, as it may not be related to Face ID. Taking a look at the resource we previously shared with you shows what you should see when unlocking your iPhone using Face ID. There will be a padlock that displays an unlock animation. Taking a look at the guide linked below, there are no examples of a purple cloud icon shown.


Learn the meaning of the iPhone status icons   


Have a good one!

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iPhone 14 pro max- Face ID unlock purple animation not coming

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