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I can’t download any apps, my Apple ID and iTunes are disabled

My Apple ID and iTunes is disable


[Re-Titled by Moderator]

iPhone 13 Pro, iOS 16

Posted on Mar 6, 2023 12:13 PM

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Question marked as Top-ranking reply

Posted on Mar 6, 2023 12:29 PM

Hello,


You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


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Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


1 reply
Question marked as Top-ranking reply

Mar 6, 2023 12:29 PM in response to sheyla80

Hello,


You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


__

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


I can’t download any apps, my Apple ID and iTunes are disabled

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