Mail 16.0 "Make sure you have available space in your home folder and try again"

Question

Level 1

9 points

Mail 16.0 "Make sure you have available space in your home folder and try again"

Sadly I allowed an update! When opening mail, it tell me I must import my existing messages must be imported. Clicking continue an error message appears: The import failed. The message is: An error occurred during import (wow, really). Make sure you have available space in your home folder and try again (so two terabytes free is not enough space). Every day that I use an Apple product I miss Steve Jobs!

MacBook Pro 17″, macOS 10.13

Posted on Mar 6, 2023 6:34 PM

Reply

Answer 1

Top-ranking reply

BruceBarton Author

Level 1

9 points

Mar 13, 2023 8:43 AM in response to PRP_53

Fixed it. I found that the incorruptible Always Problems File System (think Titanic) was in fact corrupt. Of course, why would we need lifeboats on the incorruptible, so diskutil could not fix it. Had to put back the original Apple Drive. Reload the OS Monterey to get the firmware update. Put in the adapter and the drive I use, reload the OS Monterey again. Restore the backup from the newest Time Machine drive I have ( I keep two because I am forced to use the APFS and they get corrupted all the time ). Reload the programs that did not restore. After all this Mail started working, but without any mailboxes but the me.com account. I will be putting this system back together for several days and on each one of those days, I will be missing Steve Jobs!

PS: Windows 11 works great on this system. MacBook Pro (Retina, 15-inch, Mid 2015)

Reply

Answer 2

BruceBarton Author

Level 1

9 points

Mar 7, 2023 10:39 AM in response to PRP_53

Here is more info. I was going to fix the home folder permissions, but one of the older updates killed the recovery partition so I will have to make an install stick.

Monterey 12.6.3

MacBook Pro (Retina, 15-inch, Mid 2015)

2.8 GHz Quad-Core Intel Core i7, MacBookPro11,4

16 GB 1600 MHz DDR3

Intel Iris Pro 1536 MB

Apple me.com

Mail Version 16.0 (3696.120.41.2)

EtreCheckPro version: 6.8.0 (68018)

I miss Steve Jobs every day!

Reply

Answer 3

PRP_53

Level 10

91,201 points

Mar 11, 2023 1:29 PM in response to BruceBarton

Two things.

Q - " This drive work great until mail was upgraded. " ?

A - The Apple Mail application in and of itself may have been upDated when the whole Operations System was upgraded from say Monterey 12.6.2 to Monterey 12.6.2

Q - " I am running BOOTCAMP with Windows 11, "

A - According to Apple, Bootcamp only supported Window 10 and there is no information the Below Link mentions Windows 11

Excerpt for below link

" You can use Boot Camp Assistant to install Windows 10 on your Intel-based Mac. "

Install Windows on your newer Mac using Boot Camp - Apple Support (CA)

Reply

Answer 4

PRP_53

Level 10

91,201 points

Mar 7, 2023 8:15 AM in response to BruceBarton

Download the Application Etrecheck directly from the Developer.

This is a Diagnostic Tool that makes no changes to the computer.

It makes a coherent and readable inventory of both the Hardware and Software used on the computer

The application is free or paid from added features.

The Report will Not Reveal Any Personal Information.

Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<

We can have a look at the report for possible issues and may have possible suggestions to resolve the issues

Reply

Answer 5

Mar 7, 2023 5:19 AM in response to BruceBarton

We need more information to try and help.

What mac, what OS, what recently changed - you mentioned an update, but did not say from what to what?

Are the mail accounts of type IMAP, POP, or Exchange?

Please run Etrecheck and post its full report here. Use the "additional text" button and paste the report into the text box.

Reply

Answer 6

PRP_53

Level 10

91,201 points

Mar 7, 2023 1:21 PM in response to BruceBarton

Q - Runtime: 7:12

Q - Performance: Below Average

Q - Low performance - EtreCheck report took an unusually long time to run.

A - This is a trip off of some type of either a Hardware Issue or a combo of Hardware and Software Issue

Hardware Information:

MacBook Pro (Retina, 15-inch, Mid 2015)

Drives:

Q - disk0 - ADATA SX8100NP 4.00 TB (Solid State - TRIM: Yes)

A - This looks like an After Market Drive and not an Apple Original Drive

A - Then, the Drive Structure and Mount Points really looks, not Normal

A - There is disk0s3 - B******P (MS-DOS FAT12) 894.58 GB (92.32 GB used)

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [APFS Container] 3.11 TB

disk1 [APFS Virtual drive] 3.11 TB (Shared by 6 volumes)

disk1s1 - O*** - Data (APFS) [APFS Virtual drive] (1.10 TB used)

disk1s2 - Preboot (APFS) [APFS Preboot] (418 MB used)

disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used)

disk1s4 - VM (APFS) [APFS VM] (2.15 GB used)

disk1s5 (APFS) [APFS Container] (15.41 GB used)

A - disk1s5s1 - OSX (APFS) [APFS Snapshot] (15.41 GB used)

disk1s6 - Update (APFS) (5 MB used)

A - disk0s3 - B******P (MS-DOS FAT12) 894.58 GB (92.32 GB used)

Mounted Volumes:

disk0s3 - B******P

A - Filesystem: MS-DOS FAT12

A - Mount point: /Volumes/B******P

A - Used: 92.32 GB

Size: 894.58 GB

Free: 802.25 GB

disk1s1 - O*** - Data [APFS Virtual drive]

Filesystem: APFS

Mount point: /System/Volumes/Data

Used: 1.10 TB

Shared values

Size: 3.11 TB

Free: 1.99 TB

Available: 2.01 TB

disk1s2 - Preboot [APFS Preboot]

Filesystem: APFS

Mount point: /System/Volumes/Preboot

Used: 418 MB

Shared values

Size: 3.11 TB

Free: 1.99 TB

disk1s4 - VM [APFS VM]

Filesystem: APFS

Mount point: /System/Volumes/VM

Used: 2.15 GB

Shared values

Size: 3.11 TB

Free: 1.99 TB

disk1s5s1 - OSX [APFS Snapshot]

Filesystem: APFS

Mount point: /

Read-only: Yes

Used: 15.41 GB

Shared values

Size: 3.11 TB

Free: 1.99 TB

Available: 2.01 TB

disk1s6 - Update

Filesystem: APFS

Mount point: /System/Volumes/Update

Used: 5 MB

Shared values

Size: 3.11 TB

Free: 1.99 TB

Reply

Answer 7

BruceBarton Author

Level 1

9 points

Mar 11, 2023 1:09 PM in response to PRP_53

Thanks for looking.

If you look at the pin out of an Apple SSD and a normal SSD they just reversed two pins. This drive work great until mail was upgraded.

I am running BOOTCAMP with Windows 11, so that is the strange layout. Microsoft has some strange partitions that EtreCheck labels incorrectly. Windows was installed by Boot Camp Assistant. The bootcamp partition is mounted by NTFS for Mac by Paragon Software.

I am going to try and repair the recovery partition followed by home folder permissions.

I still miss Steve Jobs every day!

Reply

Answer 8

PRP_53

Level 10

91,201 points

Mar 7, 2023 1:02 PM in response to BruceBarton

Thank you for the Report

We ( in the collective sense of the wording ) will dissect it in detail.

Will get back to you shortly

Reply

Mail 16.0 "Make sure you have available space in your home folder and try again"

Similar questions