I can't get my iPad to charge even after I did a hard restart

Hi! Your iPad is in Restore mode. You’ll have to restart it to use it. First, you have to plug your iPad into your computer. Then, while plugged in, press and hold the power and home buttons until you see the Apple logo. This article helps: If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support (CA)

Your iPad must be restored:

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support

These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support

You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

Genius Bar Reservation and Apple Support Options - Apple