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Apple Watch

Trying to pair my watch with my new phone but it’s stuck or frozen

Apple Watch Series 4, watchOS 9

Posted on Mar 6, 2023 7:35 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 7, 2023 12:59 AM

First check you have no other sports watches like Fitbit that are paired to your iPhone

Ensure the iphone is on iOS16.3.1 or later

Then force restart the watch. i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

Then Force Restart the iphone 

Force restart iPhone – Apple Support (UK)

Try again to pair the Watch.


If you still have problems

- Erase the Watch completely. Put your watch on its charger and keep it there until you complete these steps. (select the watch OS version) Erase Apple Watch – Apple Support (UK) 

- When pairing do not try to restore the backup, pair as a New Watch


Then I recommend reviewing the steps in the articles below

How to pair an Apple Watch with your iPhone

Click: How to pair your Apple Watch with a new iPhone - Apple Support or

Can’t pair an Apple Watch with your iPhone

Click: If you can't pair an Apple Watch with your iPhone - Apple Support or

Apple Watch not paired with your iPhone

Click: If your Apple Watch isn't connected or paired with your iPhone - Apple Support



1 reply
Question marked as Top-ranking reply

Mar 7, 2023 12:59 AM in response to Sacrementosun

First check you have no other sports watches like Fitbit that are paired to your iPhone

Ensure the iphone is on iOS16.3.1 or later

Then force restart the watch. i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

Then Force Restart the iphone 

Force restart iPhone – Apple Support (UK)

Try again to pair the Watch.


If you still have problems

- Erase the Watch completely. Put your watch on its charger and keep it there until you complete these steps. (select the watch OS version) Erase Apple Watch – Apple Support (UK) 

- When pairing do not try to restore the backup, pair as a New Watch


Then I recommend reviewing the steps in the articles below

How to pair an Apple Watch with your iPhone

Click: How to pair your Apple Watch with a new iPhone - Apple Support or

Can’t pair an Apple Watch with your iPhone

Click: If you can't pair an Apple Watch with your iPhone - Apple Support or

Apple Watch not paired with your iPhone

Click: If your Apple Watch isn't connected or paired with your iPhone - Apple Support



Apple Watch

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