I can’t confirm my identity verification

Hey there Dontpanic3,

Make sure you’re following these steps to verify your identity:

1. Go to your card info:

* iPhone: Open the Wallet app, tap your Apple Cash card, tap the More button, then tap Card Details.

* iPad: Open the Settings app, tap Wallet & Apple Pay, then tap your Apple Cash card.

* Apple Watch: Open the Apple Watch app on your iPhone, tap Wallet & Apple Pay, then tap your Apple Cash card.

5. Tap Verify Identity.

6. Follow the onscreen steps. When capturing your driver license or state ID card, use these tips:

* Place your card on a dark background.

* Capture all four corners of your card.

* Make sure that there's nothing between your device's camera and the card that would obscure it.

The first time that you verify your identity, you might be asked for this information:

* Your full name

* Your Social Security number

* Your date of birth

* Your home address

* Answers to questions regarding your personal history

* An image of your valid driver license or state ID card

Identity verification for Apple Card or Apple Cash

We hope this helps. Take care.