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Problem

My apple watch screen is black, can see and do anything.

Apple Watch Series 7, watchOS 9

Posted on Mar 8, 2023 3:14 PM

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Question marked as Best reply

Posted on Mar 9, 2023 4:29 AM

Watch frozen, unresponsive, flashing, spinning or steady  logo 


If the Apple Watch has stopped responding,I suggest performing a forced restart. Steps needed are found in the Apple Support article: Restart your Apple Watch - Apple Support 


i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo. 


If you've completed that troubleshooting and the issue is still not resolved, Contact Support. 


Click here > Contact - Official Apple Support  


or phone numbers  


Click here > https://support.apple.com/en-us/HT201232 


1 reply
Question marked as Best reply

Mar 9, 2023 4:29 AM in response to Arpee04

Watch frozen, unresponsive, flashing, spinning or steady  logo 


If the Apple Watch has stopped responding,I suggest performing a forced restart. Steps needed are found in the Apple Support article: Restart your Apple Watch - Apple Support 


i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo. 


If you've completed that troubleshooting and the issue is still not resolved, Contact Support. 


Click here > Contact - Official Apple Support  


or phone numbers  


Click here > https://support.apple.com/en-us/HT201232 


Problem

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