A friend sent a giftcard to my mail I couldn’t receive it

Why????

Posted on Mar 8, 2023 5:55 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 9, 2023 4:46 AM

Try this:

1.

Check your spam folder of the Web version mailbox.

2.

Check the spam folder of the mail client software.

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See -> Give apps, music, films and more from Apple

Give apps, music, films and more from Apple – Apple Support (UK)

please check also ⤵️

Resend a gift

If the recipient can't find the email with the redeem button, you can resend the gift.

How to resend a gift from your iPhone or iPad

  1. Open the Settings app.
  2. Tap your name.
  3. Tap Media & Purchases, then tap View Account.
  4. Sign in with your Apple ID.
  5. Tap Gifts.
  6. Tap the gift that you want to resend.
  7. Make sure the recipient's email address has been entered correctly. If you need to edit the recipient's email address, tap their email address, then tap it again and enter the correct address.
  8. Tap Resend Gift. If you can't see Resend Gift, it has already been redeemed.



If there's an issue when you send a gift

  • The recipient of your gift must have an Apple ID in your country or region. For example, if you're in the United States, you can't send a gift to a friend who lives in Australia.
  • In some regions, you can't send gifts. Store availability also varies by country or region. Find out what's available in your country or region.
  • If you use Family Sharing and Ask To Buy is turned on for your account, you can't purchase gifts. 
  • You can't gift individual songs on an iPhone or iPad. To send a song as a gift, use your Mac or PC.
  • You can't send apps, TV programmes or films as a gift on a Mac or PC. To gift those items, use an iPhone or iPad.
  • You can't send a free app or item as a gift. But you can tap the Share button  or the arrow button  to share a link to the app or item.


Click here for more support and assistance.


1 reply
Question marked as Top-ranking reply

Mar 9, 2023 4:46 AM in response to braelynn241

Try this:

1.

Check your spam folder of the Web version mailbox.

2.

Check the spam folder of the mail client software.

-----


See -> Give apps, music, films and more from Apple

Give apps, music, films and more from Apple – Apple Support (UK)

please check also ⤵️

Resend a gift

If the recipient can't find the email with the redeem button, you can resend the gift.

How to resend a gift from your iPhone or iPad

  1. Open the Settings app.
  2. Tap your name.
  3. Tap Media & Purchases, then tap View Account.
  4. Sign in with your Apple ID.
  5. Tap Gifts.
  6. Tap the gift that you want to resend.
  7. Make sure the recipient's email address has been entered correctly. If you need to edit the recipient's email address, tap their email address, then tap it again and enter the correct address.
  8. Tap Resend Gift. If you can't see Resend Gift, it has already been redeemed.



If there's an issue when you send a gift

  • The recipient of your gift must have an Apple ID in your country or region. For example, if you're in the United States, you can't send a gift to a friend who lives in Australia.
  • In some regions, you can't send gifts. Store availability also varies by country or region. Find out what's available in your country or region.
  • If you use Family Sharing and Ask To Buy is turned on for your account, you can't purchase gifts. 
  • You can't gift individual songs on an iPhone or iPad. To send a song as a gift, use your Mac or PC.
  • You can't send apps, TV programmes or films as a gift on a Mac or PC. To gift those items, use an iPhone or iPad.
  • You can't send a free app or item as a gift. But you can tap the Share button  or the arrow button  to share a link to the app or item.


Click here for more support and assistance.


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A friend sent a giftcard to my mail I couldn’t receive it

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