You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cupid_Bot Author

Level 1

43 points

Extremely Blurry Screen M1 MacBook Pro 16

Hello! I’ve got an M1 MacBook Pro 16 from my work. I’ve been using it just fine, but recently the internal display just randomly got insanely blurry (it’s practically a black screen). I generally use my Mac with an external display connected via thunderbolt usb c, and that works fine. It’s just the internal display.

Is there any way to fix this, or is this just a screen hardware issue? I’ve attached a photo that shows what this looks like during boot, where you might usually see the apple logo and a loading bar. It’s clearly distorted and just barely recognizable. I can still control the laptop, but when I get to the login screen it’s just a big gray blob.

Posted on Mar 8, 2023 6:33 PM

Top-ranking reply

recluse8

Level 1

50 points

Posted on Nov 17, 2023 10:51 AM

Yes, and if Apple refuses to provide a satisfying solution, we should consider a class action.

View in context

Similar questions

122 replies

Mar 18, 2023 8:27 PM in response to Cupid_Bot

Its a Software issue, Not sure what causes it but Possibly a few things. All you have to do is reset the SMC for your version.

Heres A how to video I found useful: https://youtu.be/WMAdyMkv-Lg

Mar 25, 2023 4:40 AM in response to npoberezkin

do you have an external display connected at the same time?

Cupid_Bot Author

Level 1

43 points

May 7, 2023 10:02 AM in response to npoberezkin

Nope - my IT department thought it was a broken backlight and I've since gotten in replaced.

Cupid_Bot Author

Level 1

43 points

May 7, 2023 10:04 AM in response to npoberezkin

I carefully inspected mine for a crack, but couldn't find one. However, I'm fairly confident this is a hardware issue (my IT department thought so too) and have since gotten it replaced.

ku4hx

Level 7

23,610 points

May 28, 2023 7:23 AM in response to Cupid_Bot

From reading all the posts on everything not working, it's time Apple gets involved with a hands-on evaluation for each of them.

You're all getting nowhere fast.

Nov 5, 2023 3:56 PM in response to blanka66

For sure! And they are not old. I have a 15 years old fully functional notebook here. A MacBook is not supposed to stop working with a little more than a year of life.

blanka66

Level 1

14 points

Nov 6, 2023 1:27 AM in response to Alexandref7

Yes, i have macbook pro 2015 in 100%condition. And it is 8years old.

Nov 17, 2023 12:44 PM in response to Cupid_Bot

¿is the result the same in Safe Mode?

ya4dang1

Level 1

20 points

Dec 30, 2023 8:27 AM in response to Mjonezzzzz3

Oh my..it's using the exact same mini-LED panel. It's inferior to OLED in almost everything except being cheaper.

slimsurf

Level 1

75 points

Dec 30, 2023 9:27 AM in response to Cupid_Bot

Mine is like this now in addition to the previous lines on the screen

Jan 8, 2024 4:33 AM in response to Cupid_Bot

I have the same issue with my 14 inch model, not even 1,5 years old. It just randomly crashed this morning. Is the issue fixed when replacing the screen?