iPhone 11 Face ID not working

Hi there, I'm sorry to hear that your iPhone 11's Face ID is not working. It can be frustrating when a feature we rely on isn't functioning properly. However, there are a few things you can try to troubleshoot the issue.

First, make sure that your iPhone is updated to the latest software version. If not, go to Settings > General > Software Update and check for updates. If an update is available, download and install it. This can sometimes fix issues with Face ID.

If your iPhone is up to date, the next step is to check if Face ID is enabled. Go to Settings > Face ID & Passcode and make sure that the toggle for Face ID is turned on. If it is already on, try resetting Face ID by selecting "Reset Face ID" and then setting it up again.

If Face ID still isn't working, try cleaning the TrueDepth camera and sensor area. Use a clean, dry cloth and gently wipe the area around the front-facing camera and sensor. Avoid using water or any liquids.

If none of these solutions work, it may be a hardware issue and you should consider reaching out to Apple support or taking your iPhone to an authorized service provider.

I hope these tips help you get your Face ID working again. Good luck!

Mariacesar wrote:

I want my Face ID to work is necessary for mi iphone

Did you follow the instructions in the article listed above? Have you contacted Apple?

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