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My iPad has been locked down because my IP address has been compromised?

Good Morning, My tablet has a voice coming out of it saying my tablet has been locked down because my IP address has been compromised? Is this message from Apple? What are next steps?


[Re-Titled by Moderator]





iPad Pro, iPadOS 16

Posted on Mar 9, 2023 8:20 AM

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Question marked as Best reply

Posted on Mar 9, 2023 8:45 AM

Can you clarify some things first?


Is your iPad actually locked in some way? Or is this something on a web site? Do they give you a phone number to call? If so, what is it?


Most likely, this is just some kind of web scam. You call the number, pay them $499, and they take your money.

3 replies

Mar 9, 2023 3:05 PM in response to Fuzzywuzzy1bear

Undoubtedly scam. Do not click on any associated web pages, respond to voice messages or otherwise interact with the alert. Simply close any associated browser tabs.


Alerts of this type are designed to scare the unwary into giving away sensitive information - or to fool you into doing something that you shouldn’t.


Providing your iPad has been kept up-to-date with system software updates, you should not be overly concerned for your iPad being directly compromised. Due to the system architecture of iOS/iPadOS, unless jailbroken, your iPad is not susceptible to traditional malware infection per-se. However, as with all computer systems, there are still vulnerabilities and exploits to which you remain vulnerable. For older devices, no longer benefiting from regular security updates, the risk of an unpatched vulnerability being exploited increases. Regardless of the installed version of iPadOS, there are useful mitigations that can be used to significantly reduce your exposure to risk.


Be wary of an often repeated myth that Apple devices are immune to malware; those that perpetuate this fallacy, perhaps with good intention, do not necessarily comprehend the broader threat landscape. Apple expend considerable resources in developing and issuing regular software security updates and patches for its products; if the myth had any substance, regular security updates would be unnecessary.


The majority of threats to which you will be invariably exposed will surface via web pages or embedded links within email or other messaging platforms. Browser-based attacks can be largely and successfully mitigated by installing a good Content and Ad-blocking product. One of the very best and most respected within the Apple App Store - designed for iPad, iPhone and Mac - is 1Blocker for Safari.

https://apps.apple.com/gb/app/1blocker-for-safari/id1365531024


1Blocker is highly configurable - and crucially does not rely upon an external proxy-service of dubious provenance, often utilised by so-called AntiVirus products intended for iOS/iPadOS. Instead, all processing by 1Blocker takes place on your device - and contrary to expectations, Safari will run faster and more efficiently.


Unwanted content is not simply filtered after download (a technique used by basic/inferior products), but instead undesirable embedded content is blocked form download. A further benefit on metered services, such as cellular connections where you data may be capped or chargeable, this not only improves speed but also saves you money. 1Blocker has also recently introduced its new “Firewall” functions - that are explicitly designed to block “trackers”. Being implemented at the network-layer, this additional protection works across all Apps. Recent updates to 1Blocker has introduced additional network extensions, extending protection to other Apps.


A further measure to improve protection is to use a security focussed DNS Service in preference to automatic DNS settings. This can either be set on a per-device basis in Settings, or can be set-up on your home Router - and in so doing extends the benefit of this specific protection to other devices on your local network. I recommend using one of the following DNS services - for which IPv4 and IPv6 server addresses are listed:


Quad9 (recommended)


9.9.9.9

149.112.112.112

2620:fe::fe

2620:fe::9



OpenDNS


208.67.222.222

208.67.220.220

2620:0:ccc::2

2620:0:ccd::2


Cloudflare


1.1.1.1

1.0.0.1

2606:4700:4700::1111

2606:4700:4700::1001



Use of the above DNS services will help to shield you from “known bad” websites and URLs - and when used alongside 1Blocker, or other Content Blocker provides defense in depth.


There are advanced techniques to further “harden” iOS/iPadOS (such as using DoH, DoT and DNSSEC). Apple has recently introduced its new Private Relay to its iCloud+ subscribers - in part employing ODoH (a variant of DoH) as an element of this new functionality.


Mar 9, 2023 11:16 AM in response to Fuzzywuzzy1bear

I agree with etresoft. 💯


That description seems very unlikely under normal conditions.


FACT: You were on the Internet.

Translation: A fake voice appeared.


Nothing was compromised because a voice from a website does not have the ability to access your system files, modify them, then demand payment to remove something that never existed (typical scare tactics).


The criminals watch the web, read how their scams have been exposed and have changed the message.


Different message, same scam.


⚠️ This is a scam!! ⚠️


If you receive a suspicious email or SMS text message that looks like it's supposed to be from Apple, please email it to reportphishing@apple.com. 


Recognize and avoid phishing messages, phony support calls, and other scams.


My iPad has been locked down because my IP address has been compromised?

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