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JPEG in text message

Recently when friends or family send me pictures through iMessage Ive been receiving them as jpegs and I can’t see the image and this recently started happening like a week ago.

iPhone XR, iOS 15

Posted on Mar 9, 2023 10:50 AM

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Question marked as Best answer

same thing with my phone.

  1. go to settings and switch off imessages
  2. turn phone completely off
  3. turn on
  4. wait a minute
  5. switch on imessages

should be fixed! once you click on images

Posted on May 16, 2023 4:04 PM

48 replies

Jul 1, 2023 10:05 PM in response to Dre445

Dre445 wrote:

Does not work


If the photos don’t show up in Messages, please try these steps:


  1. Force restart iPhone - Apple Support
  2. Please ensure that iCould Photos are turned on: Set up and use iCloud Photos - Apple Support. After turning on iCould Photos, go to the contact in Messages, click on their contact pic, then scroll to the bottom, and see if you see a message along the lines of: “(number) of images available to download from iCloud.” Click on “Download,” and the photos should start appearing as they download.
  3. I was asked to troubleshoot this issue on a relative’s iPhone. iCould Photos were turned on, but his iCould storage was full. So I used this Support Article to “make some space,” and the photos started showing correctly. 


Also…


  1. Please turn off your iPhone. Leave it off for 5 mins. 
  2. Please turn off iMessages in your settings.
  3. Turn off iPhone. 
  4. Leave for 1 min. 
  5. Turn iPhone back on. 
  6. Go to Settings, and turn iMessages back on (wait 1 min. after doing so)
  7. Tap on JPEG files in your messages, and they will appear (some automatically)



JPEG in text message

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