Can't download purchased songs from itunes store.

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Level 1

0 points

Can't download purchased songs from itunes store.

I recently had my laptop and itouch stolen. I now have a new laptop and itouch and would like to download the already purchased songs from the itunes store onto my new laptop. The itunes store has the songs in my purchase history but I can't find the option to download them again. I tried buying a song again to see if it would state that I had already purchased the song and that I could download it for free. But it only asked me if I would "like to buy it again". Surely their must be a way to download the songs again onto my new laptop. Any help would be great.

Windows 7

Posted on Aug 17, 2010 8:22 AM

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Answer 1

roaminggnome

Level 10

106,365 points

Aug 17, 2010 8:31 AM in response to Milkyrich

"PRODUCTS CAN BE DOWNLOADED ONLY ONCE; AFTER BEING DOWNLOADED, THEY CANNOT BE REPLACED IF LOST FOR ANY REASON. YOU SHALL BE RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM, INCLUDING ANY PRODUCTS PURCHASED OR RENTED FROM THE ITUNES STORE THAT ARE STORED IN YOUR SYSTEM."

http://www.apple.com/legal/itunes/us/terms.html#SERVICE

Was your backup copy stolen as well?

If so, you can try e-mailing itunes support to see if they will make an exception, although they are under no obligation to do so.

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