Shared iPad -> screen timeout

Your auto-lock timeout is configured from iPad settings:

Settings > Display & Brightness > Auto Lock - select timeout from 2/5/10/15 minutes, or Never

iPad auto-lock will be fixed at two minutes if you have enabled Low Power mode:

Settings > Battery > Low Power Mode

If your iPad is centrally managed by a business or educational establishment, you may have a policy-enforced auto-lock - and may be unable to configure or change this (and other) settings.

If the problem persists after disabling Low Power Mode, perform a forced-restart of your iPad:

• On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
• On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

You might also check that Date & Time and TimeZone are also correctly set for your iPad - as these settings are known to cause various functional issues if incorrectly configured:

Settings > General > Date & Time

This is entirely up to the administrator. I can set the value on my shared iPads to whatever I want. I choose 90 seconds for security reasons. Other administrators may have other standards.

Contact your MDM provider for support. My MDM allows me to configure the value with a minimum of 30 seconds. I don't have a maximum if I choose to enforce session times.

It's 100% available in Jamf. It can be set either in the pre-stage enrollment, or you can send a command (or mass command) that modifies shared device settings and specifies the user session time out.

I'm in the same situation using Meraki Systems Manager. No matter what i set the user session timeout to, the iPad logs off after two minutes.

Changing the setting to 600 seconds makes no difference in shared iPad. We use SSO Federated with Azure but SSO doesn't seem to make a difference either. Apple states in its business manager user guide 5 minutes is the maximum value however all of ours log off after 2 minutes. This is a deal breaker for us if Apple doesn't correct this.

That is not the correct command. That is an old article.

Hello Derek,

I find myself tackling the same issue. Were you able to find a solution to this?