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Unable to update iPad

Ok so, I don't have a iMac !! And it just won't let me update it so I have to update it on a iPad !! But I don't have a iMac. So if I take it to the store how much would it cost to get the iOS update 16??

How much would it cost to get the iOS update 16 ? Because it with work on my iPad and it says I have to do it I'm a iMac and I don't have a imac



[Re-Titled by Moderator]

iPad

Posted on Mar 9, 2023 3:50 PM

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Question marked as Top-ranking reply

Posted on Mar 9, 2023 3:57 PM

iOS/iPadOS and macOS system software updates are free to download and install. If assistance is sought from the Genius Bar at an Apple Store, there will be no charge. If seeking assistance from an Apple Authorised Service Provider, or independent Apple retailer or service organisation, you may be charged.


Whether or not you are able to update any iPad to a newer version of iOS/iPadOS will be dictated by the iPad model - and the currently installed version of iOS. You can find this information here:

Settings > General > About


Not sure which iPad you have? Identify your iPad model.


Here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:


32-bit devices (obsolete)

iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)


64-bit devices

iPad Air1, iPad mini2 and iPad mini3 - iOS 12.5.7

iPad Air2, iPad mini4 - iPadOS 15.7.3


Newer models are all able to be updated to the current version, iPadOS 16.3.1

  • iPad Pro (all models)
  • iPad Air (3rd generation and later)
  • iPad (5th generation and later)
  • iPad mini (5th generation and later)



If your iPad is capable of update to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that while an iPad may be capable of update, in some circumstances you may need to use a computer to perform the update. To do so, you will need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:

How to uninstall iOS beta software - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.

3 replies
Question marked as Top-ranking reply

Mar 9, 2023 3:57 PM in response to kamarria257

iOS/iPadOS and macOS system software updates are free to download and install. If assistance is sought from the Genius Bar at an Apple Store, there will be no charge. If seeking assistance from an Apple Authorised Service Provider, or independent Apple retailer or service organisation, you may be charged.


Whether or not you are able to update any iPad to a newer version of iOS/iPadOS will be dictated by the iPad model - and the currently installed version of iOS. You can find this information here:

Settings > General > About


Not sure which iPad you have? Identify your iPad model.


Here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:


32-bit devices (obsolete)

iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)


64-bit devices

iPad Air1, iPad mini2 and iPad mini3 - iOS 12.5.7

iPad Air2, iPad mini4 - iPadOS 15.7.3


Newer models are all able to be updated to the current version, iPadOS 16.3.1

  • iPad Pro (all models)
  • iPad Air (3rd generation and later)
  • iPad (5th generation and later)
  • iPad mini (5th generation and later)



If your iPad is capable of update to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that while an iPad may be capable of update, in some circumstances you may need to use a computer to perform the update. To do so, you will need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:

How to uninstall iOS beta software - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.

Unable to update iPad

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