I can join a Wi-Fi network but it will not connect to the internet

I can connect to a Wi-Fi network but cannot connect to the internet


iPhone XS Max, iOS 15

Posted on Mar 10, 2023 4:55 AM

Reply
1 reply

Mar 11, 2023 1:30 PM in response to tamatha261

Hi tamatha261,


Thanks for contacting Apple Support Communities!


We understand that you can connect to a Wi-Fi network on your iPhone but you're unable to access the internet.


Is this happening with a specific Wi-Fi network or all Wi-Fi networks?


If it happens on all Wi-Fi networks, check out the troubleshooting steps outlined here to help isolate this behavior further: If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support

"Check for issues with your Wi-Fi network

If iOS or iPadOS detects an issue with your Wi-Fi connection, you might see a Wi-Fi recommendation under the name of the Wi-Fi network that you're connected to. For example, you might see the alert "No Internet Connection." To get more information, tap the Wi-Fi network."


This may be helpful as well if you're unable to connect via your home Wi-Fi network: Recommended settings for Wi-Fi routers and access points - Apple Support


Take care!

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I can join a Wi-Fi network but it will not connect to the internet

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