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Level 1

4 points

Strap

i got a new Apple Watch SE and the strap on it is not bring placed on it properly there is a gap on the side of the Watch

Apple Watch SE, watchOS 9

Posted on Mar 10, 2023 8:42 AM

Top-ranking reply

Level 10

119,907 points

Posted on Mar 10, 2023 11:51 AM

If it is brand new, your best option may be to make an appointment at the Genius Bar in an Apple Store near you and let them look at it:

If it is defective, they can arrange for a refund or exchange.

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