Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

If my apple phone passcode is forgotten and won’t let me get it open

my stepdaughter has changed my passcode on my old iPhone and we can not get into the phone as passcode has been forgotten. We seem to be permanently locked out

iPad, iPadOS 15

Posted on Mar 10, 2023 11:52 AM

Reply
Question marked as Best reply

Posted on Mar 10, 2023 11:55 AM

I understand that you are referring to the passcode that is used to get to the Home Screen of your iPhone. You will have to reset the passcode to your iPhone by following the instructions in this guide published by Apple 👉  If you forgot the passcode or if your iPhone has been disabled. You will need a computer to execute this procedure and all the data on your iPhone will be erased.


Hopefully, you have a backup created on 👉 iCloud and/or on a computer. If you do then, you can 👉 Restore your iPhone from the backup file once your passcode has been reset and the iPhone has been returned to factory settings by the procedure in the link above.


If your iPhone or iPad has iOS 15.2 or higher installed, then review this guide published by Apple 👉 How to remove your iPhone passcode without a computer


Axel F.

1 reply
Question marked as Best reply

Mar 10, 2023 11:55 AM in response to GemMel7282

I understand that you are referring to the passcode that is used to get to the Home Screen of your iPhone. You will have to reset the passcode to your iPhone by following the instructions in this guide published by Apple 👉  If you forgot the passcode or if your iPhone has been disabled. You will need a computer to execute this procedure and all the data on your iPhone will be erased.


Hopefully, you have a backup created on 👉 iCloud and/or on a computer. If you do then, you can 👉 Restore your iPhone from the backup file once your passcode has been reset and the iPhone has been returned to factory settings by the procedure in the link above.


If your iPhone or iPad has iOS 15.2 or higher installed, then review this guide published by Apple 👉 How to remove your iPhone passcode without a computer


Axel F.

If my apple phone passcode is forgotten and won’t let me get it open

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.