Adding new user to iMac 24

Hi all,

I have recently acquired an iMac 24 from my mother, who has since passed away. She purchased the computer in November last year and had set up her login details, but I don’t have these.

when I turn the computer on the login page appears with no other options available.

Is there any way I can add my own Apple ID or reset the computer to factory settings to allow me to set up my Apple ID?

Posted on Mar 10, 2023 8:02 PM

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1 reply

BDAqua

Level 10

250,853 points

Mar 10, 2023 9:01 PM in response to BenjaminPeter

I believe you have to take it to Apple with Death Certificate & prof that you have rights to her stuff for them to do magic on it...

Oh here it is...

How to request access to a deceased family member's Apple account - Apple Support

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Adding new user to iMac 24

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