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Making a claim for a broken I phone but would like to upgrade phone

I have to make claim for broken iPhone would like to upgrade my phone. Wanted to send for a replacement but it doesn’t give any options to do an upgrade.

iPhone 13 Pro, iOS 16

Posted on Mar 10, 2023 10:00 PM

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Question marked as Top-ranking reply

Posted on Mar 11, 2023 12:43 AM

think you have to do it in two steps as if if it's under warranty then get it repaired and then after that trade it in

Apple Trade In - Apple


or you can try to reach out to apple

 Get Support (apple.com)

And or

 Contact - Official Apple

Support

1 reply

Making a claim for a broken I phone but would like to upgrade phone

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