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Wrong serial number

Hello.

I purchased AirPods Pro 2 7 days ago.

When connected to iPhone they show I have 9 months warranty left?

When I try to check serial number on Apple site ,they said serial number wrong


What I should do ?

Thank you in advance.

AirPods Pro (2nd generation)

Posted on Mar 11, 2023 2:11 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 11, 2023 4:53 AM

If you have the receipt for your AirPods Pro, contact Apple Support and they can help determine why your AirPods are out of warranty and why the serial number is incorrect.


Alternatively, return your AirPods where they were purchased, and purchase them through an authorized Apple Reseller.


Contact Apple Support here:

Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Mar 11, 2023 4:53 AM in response to kiragaz71

If you have the receipt for your AirPods Pro, contact Apple Support and they can help determine why your AirPods are out of warranty and why the serial number is incorrect.


Alternatively, return your AirPods where they were purchased, and purchase them through an authorized Apple Reseller.


Contact Apple Support here:

Contact Apple for support and service - Apple Support


Wrong serial number

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