Refund

Hi dominika282,

welcome to the Apple (user-to-user) Community

Re: "How can I make a refund if subscription was renewed by mistake?"

Seems you would first need to cancel the subscription to avoid more charges:

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If the subscription was from Apple:

Eg: If you want to cancel a subscription from Apple – Apple Support

or

If the subscription that you want to cancel is not listed – Apple Support

and

Cancelling subscriptions is slightly different in some countries:

About cancelling subscriptions in Germany, Israel, South Africa or Turkey – Apple Support

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If the subscription was not from Apple:

Try using the same app or website that charged you,

or contact it's merchant, developer, or website contact, to cancel.

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To request a refund from Apple :

Request a refund for apps or content that you bought from Apple - Apple Support

To request refund of an Apple Pay transaction from a merchant:

How to: Get a refund for purchases made with credit or debit cards using Apple Pay - Apple Support

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If needed:

Billing Support have a webpage online

There is a "Get Support" link (or an app) at the bottom of their webpage (link below)

Subscriptions and Billing - Official Apple Support

Apple Pay website: Apple Pay - Official Apple Support

All the best :-)