My old iPad won’t connect to my new router, everything els works fine. It doesn’t recognize my password even though I know it’s correct.

My iPad won’t connect to the internet since I’ve upgraded my modem, it says password is incorrect.

Posted on Mar 11, 2023 11:23 AM

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Question marked as Top-ranking reply

Posted on Mar 13, 2023 10:58 AM

Start with basic WiFi troubleshooting - as detailed here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Recommended settings for Wi-Fi routers and access points - Apple Support


Consider that your new Router, to which you are attempting to connect, may be configured by default to require support for security features that are not supported by older versions of iOS. If your router is configured for WPA3 authentication, you will need to change this to WPA2 PSK.


If your WiFi has been set-up according to Apple’s recommended settings, WiFi and Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When this occurs, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.


If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP - and preventing your device from obtaining a valid IP Address for the WiFi network/hotspot to which you are attempting to connect. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.



2 replies
Question marked as Top-ranking reply

Mar 13, 2023 10:58 AM in response to SirSlam

Start with basic WiFi troubleshooting - as detailed here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Recommended settings for Wi-Fi routers and access points - Apple Support


Consider that your new Router, to which you are attempting to connect, may be configured by default to require support for security features that are not supported by older versions of iOS. If your router is configured for WPA3 authentication, you will need to change this to WPA2 PSK.


If your WiFi has been set-up according to Apple’s recommended settings, WiFi and Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When this occurs, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.


If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP - and preventing your device from obtaining a valid IP Address for the WiFi network/hotspot to which you are attempting to connect. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.



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My old iPad won’t connect to my new router, everything els works fine. It doesn’t recognize my password even though I know it’s correct.

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