I want to zero out my Apple ID balance to change my region

—First—

Make a request to zero out any remaining balance on your account by contacting Customer Support by phone or chat:

• Chat now or call 1-800-APLCARE.
• International Support.

—Next—

Cancel your subscriptions and wait until the end of the subscription period. 

—Then—

Click ▶︎ Change Region. 🌐

Buy something more expensive than your balance and use a different payment method for the excess amount; if you can't, click here and ask the iTunes Store staff to zero it.

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