How do I retrieve my Apple ID if I forgot my Apple ID password and the phone number is wrong for the 2 step verification
How do I retrieve my Apple ID if I forgot my Apple ID password and the phone number is wrong for the 2 step verification
How do I retrieve my Apple ID if I forgot my Apple ID password and the phone number is wrong for the 2 step verification
Thanks for posting in the Apple Support Communities Juliet1452,
If you're unable to get a verification sent via a trusted phone number, you may be able to get a verification code from Settings on another trusted device:
Get a code from Settings on your trusted device
If you can’t receive a verification code on your trusted devices automatically, you can get one from Settings, even if your device is offline.
From your iPhone, iPad, or iPod touch
If your device is online:
1. Go to Settings > [your name].
2. Tap Password & Security > Get Verification Code.
If your device is offline:
1. Go to Settings > [your name].
2. Tap Password & Security.
3. A message says "Account Details Unavailable." Tap Get Verification Code.
From your Mac
1. Go to Apple menu > System Preferences, then click Apple ID.
2. Click Password & Security > Get Verification Code.
If you still can't sign in
If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.
Get a verification code and sign in with two-factor authentication
We hope this helps!
Thanks for posting in the Apple Support Communities Juliet1452,
If you're unable to get a verification sent via a trusted phone number, you may be able to get a verification code from Settings on another trusted device:
Get a code from Settings on your trusted device
If you can’t receive a verification code on your trusted devices automatically, you can get one from Settings, even if your device is offline.
From your iPhone, iPad, or iPod touch
If your device is online:
1. Go to Settings > [your name].
2. Tap Password & Security > Get Verification Code.
If your device is offline:
1. Go to Settings > [your name].
2. Tap Password & Security.
3. A message says "Account Details Unavailable." Tap Get Verification Code.
From your Mac
1. Go to Apple menu > System Preferences, then click Apple ID.
2. Click Password & Security > Get Verification Code.
If you still can't sign in
If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.
Get a verification code and sign in with two-factor authentication
We hope this helps!
How do I retrieve my Apple ID if I forgot my Apple ID password and the phone number is wrong for the 2 step verification