My iPhone 11 won't turn on

my phone won't turn on. The apple sign pops up when I tried to turn it on but then turns back off in seconds


[Re-Titled by Moderator]

iPhone 11, iOS 16

Posted on Mar 11, 2023 10:01 PM

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Question marked as Top-ranking reply

Posted on Mar 13, 2023 5:39 PM

Hi fgarcia1,


Thank you for participating in the Apple Support Communities. We understand your iPhone won't boot up properly. This article has some steps that may help: If your iPhone won't turn on or is frozen.


"If your iPhone turns on but gets stuck during start up

If you see the Apple logo or a red or blue screen during startup, try these steps:

  1. Connect your iPhone to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
  2. Select your iPhone on your computer.
  3. While your iPhone is connected, follow these steps:
  • On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.
  • On your iPhone 7 or iPhone 7 Plus: Press and hold the side button and volume down button at the same time.
  • On your iPhone 6s or earlier, including iPhone SE (1st generation): Press and hold both the Home button and the side button or the top button at the same time.

4. Keep holding the buttons until you see the recovery mode screen.

5. When you get the option to restore or update, choose Update.

6. Your computer will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode. Repeat steps 2-4.


If you need more help

Contact Apple Support to set up service."


Take care.

1 reply
Question marked as Top-ranking reply

Mar 13, 2023 5:39 PM in response to fgarcia1

Hi fgarcia1,


Thank you for participating in the Apple Support Communities. We understand your iPhone won't boot up properly. This article has some steps that may help: If your iPhone won't turn on or is frozen.


"If your iPhone turns on but gets stuck during start up

If you see the Apple logo or a red or blue screen during startup, try these steps:

  1. Connect your iPhone to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
  2. Select your iPhone on your computer.
  3. While your iPhone is connected, follow these steps:
  • On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.
  • On your iPhone 7 or iPhone 7 Plus: Press and hold the side button and volume down button at the same time.
  • On your iPhone 6s or earlier, including iPhone SE (1st generation): Press and hold both the Home button and the side button or the top button at the same time.

4. Keep holding the buttons until you see the recovery mode screen.

5. When you get the option to restore or update, choose Update.

6. Your computer will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode. Repeat steps 2-4.


If you need more help

Contact Apple Support to set up service."


Take care.

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My iPhone 11 won't turn on

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