You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I abbot turn my iPad on to back it up to iCloud.

What to do if I cannot turn my iPad on to back up my data.

iPad, iPadOS 15

Posted on Mar 12, 2023 8:06 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 12, 2023 8:24 AM

If your iPad cannot be successfully powered-on - and the Passcode entered - it is too late to create a backup.


All locally stored data is encrypted; entering the Passcode unlocks the iPad security chip (the Secure Enclave) within which the encryption keys, necessary to access your data, are stored. If you can’t enter the Passcode, your data is beyond reach.


Your must create a backup before disaster strikes - not after.

1 reply
Question marked as Top-ranking reply

Mar 12, 2023 8:24 AM in response to Nanageaux1

If your iPad cannot be successfully powered-on - and the Passcode entered - it is too late to create a backup.


All locally stored data is encrypted; entering the Passcode unlocks the iPad security chip (the Secure Enclave) within which the encryption keys, necessary to access your data, are stored. If you can’t enter the Passcode, your data is beyond reach.


Your must create a backup before disaster strikes - not after.

I abbot turn my iPad on to back it up to iCloud.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.