App won’t load
Downloaded I touch 3 and when I touch the icon it comes up and disappears.
iPhone 14 Plus, iOS 16
Question marked as
User profile for user:
K_Faith
User level:
Community Specialist
Hello LBJ321,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with an app crashing on your iPhone. Try the steps here to see to see if they resolve the issue: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
"If an app on your iPhone or iPad doesn't work as expected, try this.
Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
Get more help
- If the App Store itself is not responding, contact Apple Support for your iPhone or for your iPad.
- If you found the app on the App Store, contact the app developer."
We hope this helps.
Cheers!