Iphone12 camera won’t focus since update

I recently updated my iPhone 12 to 16.3.1.


Ever since, my rear camera is blurry and won’t focus when on x1. It’s clear when I’m on .5x. The front camera is clear.


I’ve tried restarting my phone, and cleaning the camera lens and nothing works.

iPhone 12, iOS 16

Posted on Mar 12, 2023 1:28 PM

Reply
1 reply

Mar 14, 2023 1:27 PM in response to Angelmarion

Greetings Angelmarion,


Since your camera is not working as expected, these are the best steps to start with:


"Remove case, accessory, or film and test

  1. Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
  2. Test the camera by trying to take a photo.
  3. Test the LED flash:
    1. Try the flashlight in Control Center on your iPhone or Control Center on your iPad. On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. On an iPhone 8 or earlier, swipe up from the bottom edge of any screen.
    2. Tap the Flashlight button Flashlight icon.

If the flash works only sometimes, open the Camera app and tap the flash button   to choose a different setting.

Contact Apple Support

If the camera or flash still isn't working properly, contact Apple Support to discuss service options.


If you want to try more steps on your own

If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps. 

  1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
  2. Restart your iPhoneiPad, or iPod touch
  3. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button ." If the camera or flash on your iPhone, iPad, or iPod touch isn't working


We hope this helps, so you can use your camera.


Sincerely.


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Iphone12 camera won’t focus since update

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