Spotify and Facebook Messenger with AirPods Pro 2 Issue

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Spotify and Facebook Messenger with AirPods Pro 2 Issue

I'm currently experiencing a peculiar issue with my iPhone 14 Pro and AirPods Pro 2. Whenever I try to send a voice message on Facebook Messenger while listening to Spotify, the music abruptly stops, and Messenger fails to capture any sound. Furthermore, I can't use the send or pause buttons on Messenger, and the only option available to me is to delete the message. Additionally afterwards, whenever I minimize Spotify app, the music automatically pauses, and only resumes when I switch back to the Spotify app. It's worth mentioning that this issue is unique to AirPods Pro 2 and doesn't occur with any other headphones.

iPhone 14 Pro, iOS 16

Posted on Mar 12, 2023 2:43 PM

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Answer 1

green500

Community Specialist

Mar 14, 2023 2:07 PM in response to charliedontsurf112

Hello charliedontsurf112,

Welcome to Apple Support Communities.

We understand that when you try to dictate a message when listening to Spotify the music lowers and goes back to normal volume upon switching back to Spotify. We are happy to help.

This is expected behavior.We recommend contacting the app developer of Facebook and Spotify regarding your feedback here: How to contact an app developer - Apple Support

"Contact the developer of an iOS, iPadOS, or watchOS app

Open the App Store on your iPhone or iPad.
Search for the app, then tap it. If you can't find it, tap the account button or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID."

Let us know if you have further questions.

Take care.

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Spotify and Facebook Messenger with AirPods Pro 2 Issue

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